info@aceitedelcampo.com

Email

Track your order

DIRECT SHIPMENTS FROM THE MILL

When adding olive oil from different groves, you will receive your oils separately and the shipping costs corresponding to each of them will be added.

Email

Track your order

DIRECT SHIPMENTS FROM THE MILL

When adding olive oil from different groves, you will receive your oils separately and the shipping costs corresponding to each of them will be added.

GENERAL CONTRACT CONDITIONS

These general terms and conditions govern the use of the website aceitedelcampo.com, owned by ALZAYT EXPORT SL, with registered office at Eduardo Bosca 19, 2-546023 – Valencia, email and telephone 640 627 751 info@aceitedelcampo.com CIF B98925928.

Everything made in aceitedelcampo.com necessarily involves an essential, decisive and indispensable, the full acceptance by the customer of the General Conditions of Use in force the day that takes place in the correct order. In addition, you confirm that you accept these terms and conditions for the application to the extent to which they refer and any subsequent order, except in cases where new terms and conditions are brought to your attention.

User

In order to purchase any of the products shown on aceitedelcampo.com, the user must be legally trained in accordance with the Spanish legal system.

Purchase process

Select: You select the product you want, click on it and receive a detailed description. The product itself can be added to the shopping cart.

Purchase: Once in the shopping cart, you must follow the purchase confirmation steps and provide the required information.

Confirmation: Once you have identified yourself, all you have to do is confirm the order.

At the end of your order you will receive an email confirming receipt of the order and providing all the details of the order. If you notice an error in the address provided or in any other part of the order, you must immediately notify info@aceitedelcampo.com in order to correct the error

Prices

The prices published on aceitedelcampo.com are in euros and are valid except for typographical errors.

Through the website oildelcampo.com you can check at any time the current prices, which include VAT and are indicated in each of the products.

Payment methods

Payment is made in one of the following ways:

Transfer; If you choose by bank transfer, the number of payments, how much the transfer should be done and a reference number (order number) indicated at the time of execution of the same will be determined at the end of the purchase process. Once your payment is confirmed we will send your order. This process may result in your order being delayed by an additional 2 days.

Purchases made with a credit or debit card; The user must provide the cardholder name, number, expiry date and CVV. All information is processed through the ING DIRECT bank POS terminal.

Payment with PayPal; PayPal allows customers who have an email address to send payments online securely, conveniently and cost-effectively. PayPal’s network relies on existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution.

For more information, please visit the Paypal website: http://www.paypal.com.

Shipments

The purchased products will be delivered within a maximum of 48/72 HOURS to the person and address specified in the order.

Shipping costs will be stated at the time of purchase. FREE for the peninsula.

Right of withdrawal

The user can cancel the purchase or withdraw from the contract within 14 calendar days without giving reasons. The cancellation period is fourteen calendar days after you or a third party named by you who is not the carrier has acquired material possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by a clear statement (e.g. a letter by post, fax or email). communicate. You also have the option of filling out the sample cancellation form or another clear declaration and sending it to info@aceitedelcampo.com. If you make use of this option, we will inform you immediately and permanently about receipt of the revocation.

If the reason for the return was that the returned item was defective or did not meet the order requirements, aceitedelcampo.com will bear the cost of the return and new shipment.

If the reason for the return is that you are not satisfied with the order:

We will refund the amount including shipping costs (excluding shipping costs if you have chosen another standard delivery option, in which case only the costs allocated by the website for regular delivery will be refunded). immediately.

The return will be made no later than 14 calendar days from the date on which we were informed of your decision to withdraw from the contract.

You must cover the direct costs of returning the goods.

The refund will be with the same means of payment used in the original transaction, unless you have expressly stated otherwise, and provided without incurring additional costs.

The company reserves the right to refuse reimbursement until it has received the goods back or you have provided evidence of the reimbursement, whichever condition is met first.

BREAKS AND LOSSES

In the event of breakage or loss, the Company reserves the right to refund customers for the affected units or to proceed with a new delivery.

CONSUMPTION

You can submit a complaint sheet before consumption. You can download the data sheet at the following link, fill it out and send it by email to info@aceitedelcampo.com.

COMMUNICATION

In case the user wants to make any kind of request or complaint will be directed to ALZAYT EXPORT SL, 19 at Eduardo Bosca, 2-546023 – Valencia, email and Telephone info@aceitedelcampo.com, 963222671.

APPLICABLE LAW AND FORUM

This system purchase is subject to the legislation in force in Spain (Civil Code, Commercial Code Law 7/1996 of January 15, Retail Law 7/1998 of General Conditions of Contract, Law 26/1984 in defense of consumers and users, Royal Decree 1906/1999 of December 17, Telephone and Electronic Contract with Framework Conditions and Law 34/2002 of Information Society Services and Electronic Commerce).

According to Law 34/2002 of July 11, the contract is assumed to be celebrated in the seller’s residence (Spain). If you are subject to the courts, each of which may have such a disagreement arising from the contractual relationship and not resolved amicably.

In any case, the user has the opportunity to resolve the legal dispute online at https://webgate.ec.europa.eu/odr.

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