General terms

These General Terms and Conditions of Contract regulate the use of the website aceitedelcampo.com, owned by ALZAYT EXPORT SL, with registered office at Eduardo Boscá 19, 2-546023 – Valencia, email info@aceitedelcampo.com and telephone 640627751 with CIF B98925928.

Every order placed on aceitedelcampo.com necessarily implies, as an essential, determining, and indispensable condition, the Customer's unreserved acceptance of the General Terms of Use in effect on the date the corresponding order is placed. Furthermore, the Customer acknowledges that acceptance of these terms will imply their application to the order to which they refer, as well as to all subsequent orders, except in those cases where new terms are brought to their attention.

Users

In order to purchase any of the products shown on aceitedelcampo.com, the user must be legally competent in accordance with Spanish law.

Purchase procedure

Choose: Choose the desired product, click on it, and you will see a detailed description. From the product page, you can add it to your shopping cart.

Purchase: Once in the cart, you will have to follow the established steps for purchase confirmation and provide the required information.

Confirmation: Once you have identified yourself, all that remains is to confirm the order.

Upon completion of your order, you will receive an email confirming its receipt and specifying all the order details. If you notice an error in the address provided or any other aspect of the order, you must notify info@aceitedelcampo.com immediately so we can correct the error.

Pricing

Prices published on aceitedelcampo.com are in Euros and are valid except in the case of typographical errors.

Through the website aceitedelcampo.com, you can check at any time the current rates which include VAT and are specified in each of the products.

Payment Methods

Payment will be made through any of the following means:

Transfer; If you choose to pay by bank transfer, at the end of the checkout process you will be shown the account number to which the transfer should be made, as well as a reference number that you must specify when making the transfer (Order Number). Once your payment is confirmed, we will proceed with shipping your order. This procedure may delay your order by up to two days.

Purchases made with credit or debit card; The user must provide the cardholder's name, card number, expiry date, and CVV. All information will be processed through the bank's POS terminal. DIRECT ENGINEER.

Payment via PayPal; PayPal allows consumers with an email address to send payments securely, conveniently, and cost-effectively online. The PayPal network leverages the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution.

For more information, you can visit the Paypal website: http://www.paypal.com.

Shipping

The purchased products will be delivered to the person and address indicated in the order within a maximum period of 48/72 HOURS.

Shipping costs will be specified at the time of purchase.

Right of withdrawal

The user may revoke the purchase or withdraw from the contract within 14 calendar days without giving any reason. The withdrawal period will expire 14 calendar days after you, or a third party indicated by you other than the carrier, acquired physical possession of the goods.

To exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post, fax, or email). Alternatively, you may complete and send the model withdrawal form or any other unequivocal statement to info@aceitedelcampo.com. If you choose this option, we will promptly acknowledge receipt of your withdrawal on a durable medium.

If the reason for the return is that the returned item is defective or does not correspond to what was requested in the order, aceitedelcampo.com will cover the costs of the return and new shipment.

If the reason for the return is that you are not satisfied with the order:

  • We will refund the amount, including delivery costs (except for delivery costs if you have chosen an option other than standard delivery, in which case only the costs allocated by the website for standard delivery will be refunded) without undue delay.
  • The refund will be made no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
  • You will have to bear the direct cost of returning the goods.
  • The refund will be made using the same payment method used in the initial transaction, unless you have expressly agreed otherwise, and provided that it does not involve additional costs.
  • The company reserves the right to withhold the refund until it has received the goods, or until you have provided proof of their return, whichever occurs first.

BREAKAGES AND LOSSES

In case of breakage or loss, the company reserves the right to reimburse the customer for the affected units or proceed with a new shipment.

HOW TO CONSUME IT

You can file a complaint with the consumer protection agency. You can download the form at the following link. linkFill it out and send it to us by email at info@aceitedelcampo.com.

CALL FOR PROPOSALS

In the event that the user wishes to make any type of inquiry or complaint, they must contact ALZAYT EXPORT SL, with address at Eduardo Boscá 19, 2-546023 – Valencia, email info@aceitedelcampo.com and telephone 640627751.

APPLICABLE LAW AND FORUM

This purchasing system is subject to current legislation in Spain (Civil Code, Commercial Code, Law 7/1996, of January 15, on the regulation of retail trade, Law 7/1998, on General Contracting Conditions, Law 26/1984, General for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, relating to telephone and electronic contracting with general conditions and Law 34/2002, on Information Society Services and Electronic Commerce).

In accordance with Law 34/2002 of July 11, the contract It will be presumed to have been held at the seller's domicile (Spain) when dealing with businesses or professionals, and at their habitual residence in the case of CONSUMERSShould any disagreements arise as a result of this contractual relationship and they cannot be resolved amicably, they will be submitted to the courts deemed competent in each case.

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