GENERAL CONTRACTING CONDITIONS These General Terms and Conditions regulate the use of the website, property of ALZAYT EXPORT SL, with registered office at Eduardo Boscá 19, 2-546023 – Valencia, e-mail and telephone 640627751 with CIF B98925928. Any order made in necessarily implies, as an essential, decisive and essential condition, the acceptance without reservations by the Customer of the General Conditions of use in force on the day on which the corresponding order is placed. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, except in those cases in which new conditions are brought to their attention. Users In order to acquire any of the products shown in, the user must be legally trained according to the Spanish Legal System. Purchase procedure Choose: you choose the desired product, click on it, and you will see a detailed description of it. From the product itself can be added to the shopping cart. Purchase: once in the cart, you will have to follow the steps established for the confirmation of the purchase and provide the required information. Confirmation: once you have identified yourself, you only have to confirm the order. At the end of your order, you will be sent an email confirming receipt of the order, and specifying all the details of the order. If you notice an error in the indicated address or in any other point of the order, you must immediately notify to proceed to correct the error Prices The prices published in are in Euros and are valid except for typographical errors. Through the web, you can check at all times the current rates that include VAT and are specified in each of the products. Payment Methods Payment will be made through any of the following means: Transfer; If you choose the payment by bank transfer at the end of the purchase process, you will specify the number of the number to which the transfer must be made, as well as a reference number that must be specified at the time of completion (Order number) . Once your payment is confirmed, we will proceed to send your order. This procedure may cause your order to be delayed 2 more days to arrive. Purchases by credit or debit card; The user must provide the name of the cardholder, the number, the expiration date and the CVV. All information will be processed through the POS terminal of the ING DIRECT bank. Payment with paypal; PayPal allows consumers who have email to send payments online safely, comfortably and cost-effectively. PayPal’s network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. For more information you can visit the Paypal website: Shipments The products purchased will be delivered to the person and at the address indicated in the order within a maximum period of 48/72 HOURS. The shipping costs will be specified at the time of purchase. FREE for the peninsula. Right of withdrawal The user may revoke the purchase or withdraw from the contract within 14 calendar days without the need for justification. The withdrawal period will expire after 14 calendar days since you or a third party indicated by you, other than the carrier, acquired the material possession of the goods. To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by postal mail, fax or email). You also have the option to fill in and send the model withdrawal form or any other unequivocal statement through If you resort to this option, we will notify you without delay, in a durable support, of the receipt of said withdrawal. If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, will bear the costs of the return and new shipment. If the reason for the return is that the order does not satisfy you: We will refund the amount, including delivery costs (except delivery costs if you have chosen an option other than ordinary delivery, in this case only the expenses allocated by the website for ordinary delivery will be returned) without any undue delay . The return will be made, at the latest, in 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. You must assume the direct cost of returning the goods. The reimbursement will be made using the same means of payment used in the initial transaction, unless you have expressly provided otherwise, and provided there are no additional costs. The company reserves the right to withhold reimbursement until the goods have been received, or until you have presented proof of the return of the same, depending on which condition is met first. CONSUMPTION You can submit a complaint sheet before consumption. You can download the sheet in the following link, fill it out and send it to us by email to COMMUNICATIONS In the event that the user wants to make any kind of query or complaint will have to go to ALZAYT EXPORT SL, with address at Eduardo Boscá 19, 2-546023 – Valencia, e-mail and phone 640627751. APPLICABLE LAW AND FORUM The present purchase system is subject to the legislation in force in Spain (Civil Code, Commercial Code, Law 7/1996, of January 15, on the organization of retail trade, Law 7/1998, on the General Conditions of contracting, Law 26/1984, General for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, relating to telephone and electronic contracting with general conditions and Law 34/2002, on Services of the Information Society and Electronic Commerce). Pursuant to Law 34/2002 of July 11, the contract will be presumed celebrated in the domicile of the seller (Spain). If there are any disagreements that may arise as a result of the present contractual relationship and can not be resolved amicably, it will be submitted to the Courts that are deemed competent in each case. In any case, the user will have the possibility to resolve the litigation online at

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